Customer Support and Service

At ATS Internet, we recognize that our present and future success depends on each customers´ trust in our ability to deliver quality products and service.

BILLING QUESTIONS

At ATS Internet, we value our relationship with you. If you need to update your account information, question a charge, or simply ask a question regarding your account, please contact us. You may reach us by any of the following means:

E-mail: billing@atsny.com
Telephone: (315) 289-1425

TECHNICAL SUPPORT

Our technical support staff may be contacted either by telephone, email, or by filling out the support request form below.  To help us assist you quickly, when you contact ATS Internet Support, please have a description of the problem along with the following information:

  • Your company name and location
  • Your Name
  • Your E-mail address
  • Your phone number

Technical support is available for the following categories:

  • Standard Shared Web Hosting
  • ECommerce Web Hosting
  • Virtual or Managed Private Server
  • Dedicated Hosting
  • Internet Access and Connectivity

CONTACTING TECHNICAL SUPPORT

  • E-mail: support@atsny.com
  • Telephone: (315) 289-1425